Website Terms of Service
These Terms apply to all websites operated by Clear Space Living Ltd.
We believe our Terms should be as clear and straightforward as the products, services, and courses we offer. These Website Terms of Service explain the rights and responsibilities of both you and us when you use our websites, purchase our products or services, or participate in our online courses.
Our Websites
These Website Terms of Service (“Terms”) apply to the following websites operated by Clear Space Living Ltd (“we”, “us”, or “our”):
- www.clearspaceliving.com – our online shop, blog, and information website.
- www.karenkingstoncourses.com – information about our online courses.
- karenkingston.courses – our private online learning platform where participants access course materials and take part in course discussions.
Throughout these Terms, “our websites” refers collectively to all three websites.
By using any of our websites, purchasing products or services from us, or participating in our online courses, you agree to these Terms.
If you do not agree to these Terms, please do not use our websites or purchase our products or services.
Contents
- Scope of these Terms
- The Websites We Operate
- Products and Services
- Orders and Payment
- Physical Products
- Online Courses
- Digital Content
- Course Participation
- Consumer Rights
- Returns, Refunds, and Cancellations
- Intellectual Property
- Using Our Websites Responsibly
- Privacy
- Liability
- Changes to these Terms
- Governing Law
- Contact Us
Scope of these Terms
These Terms apply whenever you use our websites or purchase products or services through them. This includes:
- browsing or using our websites;
- purchasing physical products from our online shop;
- booking or participating in online courses;
- purchasing or accessing digital content, including downloadable products and future on-demand courses;
- creating or using an account on our private online learning platform.
Certain products and services are subject to additional terms. Where applicable, these additional terms form part of these Website Terms of Service.
- Online Course Terms and Conditions
- Online Session Terms and Conditions
- Consultation Terms and Conditions
- Returns Policy
- Privacy Policy
If you wish to cancel an order or booking, please use our Cancel an Order or Booking form.
If there is any inconsistency between these Terms and any product- or service-specific terms, the product- or service-specific terms will take precedence.
The Websites We Operate
www.clearspaceliving.com is our main website. It includes our online shop, blog, information pages, and details of our products and services.
www.karenkingstoncourses.com provides information about our online courses, including course descriptions, dates, prices, and booking information.
karenkingston.courses is our private online learning platform. It is used by registered course participants to access course materials and take part in course discussions.
Some areas of our websites are available only to registered users. You are responsible for keeping your login details secure and must not share them with anyone else.
Products and Services
Through our websites we offer a range of products, services, courses, and digital content designed to support clutter clearing, space clearing, conscious living, and related areas of expertise.
These may include:
- physical products;
- online courses;
- digital content, including downloadable resources and future on-demand courses;
- free educational resources; and
- information about our professional services.
From time to time we may introduce new products, services, courses, or digital content, or withdraw existing ones.
We make every reasonable effort to ensure that product descriptions, course information, prices, availability, and other information published on our websites are accurate. If we discover an error after you have placed an order, we will contact you as soon as reasonably practicable and give you the option to continue with the corrected order or cancel it for a full refund.
Orders and Payment
When you place an order through one of our websites, you are offering to purchase the selected product, course, digital content, or service.
Your order is accepted when we send you an order confirmation email or provide access to the product, course, digital content, or service you have purchased.
All prices are shown in the currency displayed on the website at the time of purchase.
Payment must be made in full at the time of placing your order unless we have agreed otherwise in writing.
You are responsible for providing accurate billing, shipping, and contact information. We cannot accept responsibility for delays or failed deliveries resulting from incorrect information provided by you.
We reserve the right to refuse or cancel an order where we reasonably believe there has been an error, misuse of our websites, suspected fraud, or a breach of these Terms.
Physical Products
Physical products purchased through our online shop are subject to availability.
We ship physical products worldwide.
Delivery times are estimates only and may vary depending on destination, customs processing, postal services, weather conditions, or other circumstances beyond our reasonable control.
Unless expressly stated otherwise at the time of purchase, customers are responsible for any customs duties, import taxes, local taxes, handling charges, or other fees imposed by the destination country.
Responsibility for physical products passes to you when they are delivered to the shipping address provided with your order.
Please inspect your order as soon as reasonably practicable after delivery. If any item has been damaged during transit, please contact us promptly and follow the instructions in our Returns Policy.
We do not offer exchanges. If you wish to return a physical product, please refer to our Returns Policy.
Online Courses
Our online courses are delivered through our private online learning platform.
Bookings for online courses are governed by our Online Course Terms and Conditions, which form part of these Website Terms of Service.
By booking an online course, you confirm that you have read and agree to the Online Course Terms and Conditions.
Digital Content
Digital content includes downloadable publications, audio recordings, videos, PDFs, worksheets, on-demand courses, and other digital resources, whether free or paid.
Some digital content is available immediately after purchase, while other digital content may become available on a specified date or only while participating in an online course.
Digital content is provided for your personal use only unless we expressly state otherwise in writing.
You may not copy, share, distribute, record, reproduce, publish, sell, licence, or commercially exploit any digital content without our prior written permission.
Where digital content is supplied immediately after purchase, you may be asked to confirm that you wish to receive immediate access and acknowledge that doing so may affect your statutory right to cancel.
Course Participation
Our online learning platform is intended to provide a supportive, respectful, and confidential environment for course participants.
By participating in one of our online courses, you agree to treat Karen Kingston, Richard Kingston, and other participants with courtesy and respect.
You must not post or share material that is unlawful, abusive, defamatory, discriminatory, threatening, obscene, misleading, or otherwise inappropriate.
You must not attempt to gain unauthorized access to any part of our online learning platform or interfere with its normal operation.
We may suspend or remove access to our online learning platform if we reasonably believe that a participant has breached these Terms, the Online Course Terms and Conditions, or acted in a way that disrupts a course or compromises the privacy, safety, or wellbeing of other participants.
Consumer Rights
Nothing in these Terms limits or excludes any statutory consumer rights that apply to your purchase.
If you are a consumer resident in the United Kingdom or the European Union, you may have statutory rights to cancel or withdraw from certain contracts.
The extent of these rights depends on the type of product or service purchased and the laws that apply to your purchase.
If you wish to cancel an order or booking, please use our Cancel an Order or Booking form.
Returns, Refunds, and Cancellations
Returns of physical products are governed by our Returns Policy.
Refunds and cancellations relating to online courses are governed by our Online Course Terms and Conditions.
Refunds relating to online sessions and professional services are governed by the applicable Terms and Conditions for those services.
Refunds will normally be made using the same payment method used for the original purchase unless we agree otherwise.
Intellectual Property
The content of our websites, online courses, and digital resources represents many years of work, research, and experience. We ask that you respect our intellectual property rights in the same way that we respect yours.
Unless otherwise stated, all content on our websites is owned by or licensed to Clear Space Living Ltd, Karen Kingston, Richard Kingston, or the relevant rights holder.
This includes text, photographs, images, graphics, logos, audio recordings, videos, course materials, downloadable resources, publications, designs, and the overall content and presentation of our websites.
You may view, download, or print material from our websites for your own personal use where this is expressly permitted.
You may not copy, reproduce, publish, distribute, record, share, sell, licence, commercially exploit, or create derivative works from any part of our websites, online courses, or digital content without our prior written permission.
Nothing in these Terms transfers any intellectual property rights to you.
Using Our Websites Responsibly
We ask everyone who uses our websites to do so responsibly and respectfully.
You must not:
- use our websites for any unlawful purpose;
- attempt to gain unauthorized access to any part of our websites or online learning platform;
- share your login details with anyone else;
- interfere with the normal operation or security of our websites;
- upload or transmit viruses, malware, or other harmful software;
- copy, harvest, scrape, or misuse content or personal information from our websites;
- post or transmit unlawful, abusive, defamatory, discriminatory, threatening, obscene, misleading, or otherwise inappropriate material; or
- infringe our intellectual property rights or the rights of others.
We may suspend or terminate access to our websites or online learning platform if we reasonably believe these Terms have been breached.
Privacy
We are committed to protecting your privacy and handling your personal information responsibly.
Our collection and use of personal information is explained in our Privacy Policy.
By using our websites or purchasing our products or services, you acknowledge that your personal information will be processed as described in our Privacy Policy.
Our Responsibility
We take great care to ensure that the information, products, courses, and services we provide are accurate and of a high standard.
However, our websites are provided on an “as available” basis, and we cannot guarantee that they will always be available, uninterrupted, secure, or free from errors.
Our websites, products, courses, and digital content are provided for general information, education, and personal development. They are not intended to replace medical, legal, financial, psychological, therapeutic, or other professional advice.
To the fullest extent permitted by law, we are not responsible for any indirect, consequential, or unforeseeable loss arising from your use of our websites, products, services, courses, or digital content.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or any statutory rights that apply to consumers.
Changes to these Terms
We may update these Website Terms of Service from time to time.
The latest version will always be published on this page.
Your continued use of our websites after any changes have been published constitutes acceptance of the revised Terms.
Governing Law
These Website Terms of Service are governed by the laws of England and Wales.
If you are a consumer resident outside England and Wales, you may also have rights under the mandatory consumer protection laws of the country in which you live.
Contact Us
If you have any questions about these Website Terms of Service, please contact us using our Contact Form.
Last updated: 27 June 2026