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If you are not totally delighted with any item you purchase from this online shop, you can return it within 30 days of receipt, unused and in resalable condition, for an immediate refund of the cost of the item.
To start the return process, please contact us to explain the problem and request a Return Number. We will provide you with a shipping address to return the item(s) to.
If any items were damaged in transit, use this form to explain the problem and upload photos of the items and the parcel (this is required by our insurers to make a claim).
Shipping charges are non-refundable and you will need to pay your own shipping costs to return an item. We recommend you use tracked and insured shipping to make sure you are covered if your parcel goes missing in transit.